How to React When Your Insurance Company Disregards You

When dealing with auto accidents or other injury-related events, engaging with insurance companies is a crucial step for filing claims and pursuing compensation. This process, however, can often lead to significant annoyance, exasperation, and a sense of being misled by insurance providers, even when they are entirely responsible for the injuries incurred.

Insurance companies frequently employ strategies aimed at gaining an advantage and minimizing the amount they pay out in claims. These tactics include evading communication and remaining inaccessible. Should you find yourself in such a predicament, reaching out to the legal expertise of Sullivan & Galleshaw law firm is recommended.

Dealing with Ignored Communications from an Insurance Company: Steps to Take

Insurance companies profit from delaying claims settlements. By ignoring your communication and offering lower payouts, they bolster their profits as more funds remain in their coffers.

As time elapses, insurance companies stand to accrue additional interest on the funds rightfully owed to you, making them further inclined to delay response and claim processing.

When insurance providers purposefully delay communication and extend the claims process, they are well aware that they are intensifying your financial burden. They understand that your expenses are mounting while they deliberate over your claim. Consequently, they may employ the strategy of consistent disregard to pressure you into swiftly accepting a subpar settlement. When they eventually present an offer after weeks or months of neglecting your correspondence and claim, they recognize the urgency you face for funds. They rely on your susceptibility to accept the initial, modest offer you receive.

Steps to take when the insurance company ignores you

1. Ensuring Follow-Up: Insurance adjusters, often managing a high workload, may assign claims to one or more individuals. Additionally, inaccuracies in contact information or errors on claim forms can lead to delayed communication from insurance companies. These factors might explain the lack of an immediate response after initial contact with the insurer.
2. Maintaining Comprehensive Records: Retain all correspondence, including letters and emails, received from the insurance company. Thoroughly document each interaction related to the complaint, recording details such as date, time, communication method, and outcomes.
3. Approaching Adjusters with Composure: Facing the frustration of being ignored by an insurance adjuster and experiencing communication gaps can evoke stress, disappointment, and anger. Regardless of your emotional state, endeavor to engage with the adjuster in a composed manner during conversations.